Shipping policy
Last Updated:10.18.2023
Welcome to BarvnaEmbroidery! Our Shipping Policy outlines how we handle the delivery of digital products to our customers. Please read this policy carefully to understand our shipping procedures.
1. Delivery Method
As an online store specializing in digital products, we deliver your purchases electronically. Upon successful payment, you will receive an email containing download links or access instructions for the digital product you've purchased.
2. Delivery Time
The delivery time for digital products is typically immediate or within a few minutes after your payment is successfully processed. However, in some cases, delays may occur due to payment verification or technical issues. If you do not receive your product within a reasonable time, please contact our customer support team at BarvnaEmbroidery@gmail.com for assistance.
3. Confirmation Emails
After making a purchase, you will receive a confirmation email that includes details of your order and a receipt. This email serves as proof of your purchase. Please keep it for your records.
4. Access to Downloads
For digital products that require downloading, the download link(s) provided in your confirmation email will allow you to access the product. These links are typically active for a specified period, which may vary depending on the product.
5. Lost or Inaccessible Downloads
If you lose access to a digital product you've purchased or experience difficulty downloading the product, please contact our customer support team at BarvnaEmbroidery@gmail.com. We will assist you in recovering or accessing your purchase.
6. Refunds
Please refer to our Refund Policy for details on refunds related to digital products.
7. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us at BarvnaEmbroidery@gmail.com.
Thank you for shopping with https://barvnaembroidery.com
We are committed to providing a seamless and efficient delivery process for your digital products.